Stay on top of new Freshdesk tickets and status changes right in Samepage. Through our Zapier integration, you can combine the power of the two apps to quickly track and resolve customer support tickets.
Here's how to connect Freshdesk with Samepage:
1. Select the workflow you want by clicking the corresponding "Use this Zap" button:
2. Follow steps to set Freshdesk as the trigger event (you'll need your subdomain address at freshdesk.com and API key).
3. Follow steps to set Samepage as the action. Be sure to select a team and if you like, customize the notification message.
4. That's it! You can test your "zap" integration to see how your message displays in team chat.